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FAQ

Returns

Our Returns Policy

Please see our returns policy here

Can I return or exchange items that I buy online at Oobe retail stores?

No exchanges are accepted but returns for faulty items yes please see our returns policy.

My purchase is faulty, how can I exchange it?

Please see our returns policy here

Will I have to pay another courier fee for return or replacement product?

If you have a faulty product no freight for a replacement item will be charged. However if the prodcut is not faulty then yes freight is charged for the return of the product.