Delivery

Has my order been shipped out yet?

You should have received and email quoting your Courier Tracking numbre for any orders sent from our stores

I have received a faulty item

Follow the returns policy for faulty products

An item in my order is incorrect

Please email us at weborders@oobe.co.nz

One or more items is missing from my order

Please email us at weborders@oobe.co.nz

How long will my order take to arrive?

Our policy is to have orders delivered within 5-7 Working days

Can I ship to an international address?

No only National deliveries are accepted

Can I arrange to collect my order instead of having them couriered?

Yes please see our Click and Collect option

Can I change the delivery address for an order that I have already submitted?

Yes as long as the delivery has not departed our store you may amend the delivery address

Will I receive my order in time for Christmas?

Yes as long as it is within our delivery times of 2-3 working days

My Order status is suspended, what does this mean?

This usually means the payment was declined

Can I deliver to a P.O. Box or Parcel-pod

No only physical addresses as all items are couriered

  • Sale Products
  • Best Seller
Close

Fatal error: Uncaught Exception: Warning: SessionHandler::write(): write failed: No space left on device (28) in /home/oobeco/public_html/vendor/magento/framework/Session/SaveHandler.php on line 139 in /home/oobeco/public_html/vendor/magento/framework/App/ErrorHandler.php:61 Stack trace: #0 [internal function]: Magento\Framework\App\ErrorHandler->handler(2, 'SessionHandler:...', '/home/oobeco/pu...', 139, Array) #1 /home/oobeco/public_html/vendor/magento/framework/Session/SaveHandler.php(139): SessionHandler->write('3ae56518c1d4c2f...', '_session_valida...') #2 /home/oobeco/public_html/vendor/magento/framework/Session/SaveHandler.php(96): Magento\Framework\Session\SaveHandler->callSafely('write', '3ae56518c1d4c2f...', '_session_valida...') #3 [internal function]: Magento\Framework\Session\SaveHandler->write('3ae56518c1d4c2f...', '_session_valida...') #4 /home/oobeco/public_html/vendor/magento/framework/Session/SessionManager.php(151): session_write_close() #5 /home/oobeco/public_html/generated/code/Magento/Framework/Sessi in /home/oobeco/public_html/vendor/magento/framework/App/ErrorHandler.php on line 61